My work.

Every project begins with a decision that needs to be made well. These case studies document what happens when structured thinking, deep user research, and clear strategy come together — and what it changes for the businesses and teams involved.

English Football League (EFL)
SportFan Experience

English Football League (EFL)

English Football League2017

Delivering a full-cycle fan experience—from pre-match previews to live reporting—while providing club authors with a powerful, streamlined content management system.

Read the case study →
VisitScotland
UX StrategyEmail Marketing

VisitScotland

VisitScotland2021-22

Led the redesign of the Marketing Automation Programme (MAP) user experience, ensuring consistency and enhancing the visitor journey for Scotland's national tourist board.

Read the case study →
Recruitment Partner Portal
UX DesignGovernment Digital

Recruitment Partner Portal

MOD — Recruitment Partner Portal2020-21

Delivering an incredibly ambitious recruitment portal over two years, designed to improve the applicant journey and business efficiency for a large government organisation.

Read the case study →
Rocktrust
Non-ProfitCharity Digital

Rocktrust

Rocktrust2022

Developing a digital platform for a charity dedicated to ending youth homelessness, focusing on supporting beneficiaries and managing complex content for growth.

Read the case study →
Great Rail Journeys
UX StrategyContent Strategy

Great Rail Journeys

Great Rail Journeys2021

Articulating a design vision for the future of GRJ, focusing on improving both the end-user experience and the content authoring process.

Read the case study →
Opus2 Trial Presentations
Legal TechnologyUX Design

Opus2 Trial Presentations

Opus22023-2026

Designing the trial presentation experience for Opus2 — bringing clarity and usability to one of the most high-stakes, complexity-heavy workflows in legal practice.

Read the case study →
Aitken Interactive Brand
Brand StrategyIdentity Design

Aitken Interactive Brand

Aitken Interactivesince 2013

Building the Aitken Interactive brand from first principles — positioning, value proposition, visual identity, and tone of voice — into a cohesive, deployable system.

Read the case study →
Seventy-Two Audit
Product DesignSelf-Initiated

Seventy-Two Audit

Self-Initiated2026

From idea to production: designing and building a proprietary audit tool to bring structure, consistency, and speed to digital UX and content audits.

Read the case study →